Etiquette Essentials - Susan RichardsonProfile

In 1995, Susan Richardson founded Etiquette Essentials LLC, a company that provides national training seminars on business etiquette. Based in Wisconsin, Susan has provided training to clients such as Pfizer, Johnson & Johnson, University of Wisconsin, numerous small businesses and professional organizations for more than 20 years. In addition, she has authored several articles on etiquette and professional development. Susan earned a B.A. degree in Communications from the University of Denver and received etiquette training from one of the nation's leading and prestigious etiquette schools.